Meta has indefinitely shelved new terms of service for its business customers that would have let the company take any content from their websites and made those customers answer for every error produced by faulty AI.
The company disclosed the pause in a note on Facebook's business help center. It followed pushback from customers that an earlier postponement had failed to quiet.
Meta first revealed the terms on October 19 and planned to put them into effect on October 30. It later moved the start date to November 20 before halting the rollout altogether.
In a statement, Meta said it was stopping the changes so it could keep engaging with stakeholders and take the time needed to get the policy right. The company did not give a new timeline.
The terms would have been widely viewed as too burdensome for customers. They also would have exposed businesses to the kind of legal risk UK regulators recently warned about.
The reversal caps a difficult stretch for Meta. Two weeks ago it was fined for illegally using customers' data, and in May it laid off 8,000 employees.
